They will then provide you a response code to type back in for the activation process. #OFFICE ASKING FOR ACTIVATION AFTER UPGRADING HOW TO#When you call Microsoft to activate by phone, they will ask you for a challenge code which Office will give to you (they will show you how to get it). Provided this is a legal copy of the software, the product key was typed in when the OEM installed it. How am I supposed to activate it via phone, when I don't have a key (as said: it was integrated)? But because of your proxy, it can't and it's been 28 days since the SPP was "tripped" (probably from the point where you ran it the first time after the upgrade). If you had an internet connection that it could've activated over, it would have just done it automatically without prompting you. Unfortunately, the Operating System version is one of those metrics. Microsoft's Software Protection Platform (SPP) uses a number of metrics to determine whether or not the product has been moved to a different computer. It triggered a reactivation because, as far as Office is concerned, it's on a different computer. Why does it demand another activation now, an unspecific number of days after the upgrade?
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